We want you to love every piece you receive from Go & Gather. If something isn’t right, we’re here to help.

1. Eligibility for Returns

You may request a return or exchange within [X] days of receiving your order.
To qualify, items must be:

• Unworn and unwashed
• In original condition
• Free of stains, odors, or damage
• Returned with original packaging (if applicable)

Non‑returnable items:

• Final sale items
• Gift cards
• Custom or personalized products
• Digital products (if applicable)


2. Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, contact us within [X] days with photos. We will replace the item at no cost to you.

3. Refunds

Once your return is received and inspected, we will notify you of approval.
Approved refunds are issued to your original payment method.
Shipping costs are non‑refundable unless the return is due to our error.

4. Exchanges

Exchanges are subject to product availability. If the item is out of stock, we will offer a refund or store credit.

5. Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

6. How to Start a Return

Email us at [Insert Email] with:

• Order number
• Item(s) you want to return
• Reason for return
• Photos (if damaged)

Last Updated: 01/09/2026

Return & Refund Policy